This Privacy Policy explains how AKRONYM (“we”, “our”, “us”) collects, uses and protects your personal information when you visit akronym.cr (the “Website”) or contact us. AKRONYM, based in Costa Rica, is the data controller. By using the Website you agree to the practices described here.

Information we collect

When you reach out to us — through WhatsApp or by email at [email protected] — we collect the information you choose to share, such as your name, contact details and the content of your message.

Usage data

We may also collect information your browser sends when you visit the Website (“Usage Data”). This may include your IP address, browser type and version, the pages you visit, the time and date of your visit, the time spent on those pages, device identifiers and other diagnostic data.

Cookies and tracking technologies

We may use cookies and similar technologies to operate and improve the Website and store certain information. You can instruct your browser to refuse cookies or to indicate when a cookie is being sent; if you do not accept cookies, some parts of the Website may not work as intended.

How we use your information

We use the collected data to:

  • Respond to your inquiries and provide the services you request
  • Operate, maintain and improve the Website
  • Understand how the Website is used
  • Detect, prevent and address technical issues
  • Send you information you have asked for, where applicable

How we share your information

We do not sell or trade your personal information. We may share it with trusted providers who help us operate the Website or deliver our services, provided they keep it confidential, and where required to comply with the law or protect our rights.

Security of your information

We use administrative, technical and physical safeguards to help protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your data protection rights

  • Access — request copies of your personal information.
  • Rectification — ask us to correct inaccurate or incomplete information.
  • Erasure — ask us to delete your personal information, under certain conditions.
  • Restriction — ask us to restrict processing, under certain conditions.
  • Objection — object to our processing, under certain conditions.
  • Portability — ask us to transfer your data to you or another organization.

To exercise any of these rights, contact us at [email protected].

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the date above. We encourage you to review it periodically.